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Idox

CRM Development
Idox 2014
In today's digitally-driven business landscape, technology has become a key enabler for organisations across various industries, including the UK's medico legal sector. One UK-based medical and legal firm recognised the need for a customised CRM (ERP) management system to streamline operations and enhance client interactions. The firm contacted BOSH, a leading digital marketing solutions provider, to develop a bespoke system that addressed their specific needs, including managing client information and interactions, tracking case progress and status, automating billing and invoicing processes, generating detailed reports and analytics, and ensuring compliance with UK data protection regulations. BOSH's solutions increased efficiency, productivity and improved client satisfaction. The system was designed to be user-friendly, adaptable and compliant, providing the client with valuable insights and a streamlined workflow.